Terms of Service

Terms & Conditions

Legal and commercial parameters governing platform access, reports, and services.

Effective Date: July 11, 2026

Welcome to NKaura, a pharmaceutical market intelligence platform owned and operated by Kraans Health Private Limited ("NKaura," "Kraans Health," "we," "our," or "us").

These Terms & Conditions ("Terms") govern your access to and use of the NKaura website, platform, applications, APIs, reports, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.


1. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding agreement to use NKaura.

If you use the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.


2. Description of Services

NKaura is an AI-powered pharmaceutical market intelligence platform that provides access to business intelligence, regulatory information, market insights, analytical reports, and related decision-support tools for the pharmaceutical and healthcare industries.

The Services may include:

  • AI-generated market intelligence reports
  • Pharmaceutical regulatory information
  • Product registration data
  • Manufacturer and Marketing Authorization Holder (MAH) information
  • Market analysis
  • Country intelligence
  • Competitor insights
  • Export and licensing support
  • Downloadable reports and analytics

Features may change, be updated, or be discontinued at our discretion.


3. User Accounts

To access certain features, you may need to create an account.

You agree to:

  • Provide accurate and complete information.
  • Keep your login credentials confidential.
  • Be responsible for all activities under your account.
  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.


4. Acceptable Use

You agree not to:

  • Use the platform for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Reverse engineer, copy, scrape, or reproduce substantial portions of the platform or database without written permission.
  • Distribute malware or interfere with platform security.
  • Misrepresent your identity or affiliation.
  • Upload harmful or illegal content.
  • Use automated bots or scripts in a manner that disrupts our Services.

5. Intellectual Property

All content available through NKaura, including but not limited to:

  • Software
  • Source code
  • Databases
  • Reports
  • AI-generated content
  • Logos
  • Trademarks
  • Graphics
  • User interface
  • Documentation

is owned by or licensed to Kraans Health Private Limited and is protected by applicable intellectual property laws.

No ownership rights are transferred through your use of the Services.


6. Subscription and Payments

Certain features require a paid subscription.

By subscribing, you agree that:

  • Fees are payable in advance.
  • Prices may change with prior notice.
  • Taxes may apply depending on your location.
  • Failure to pay may result in suspension or termination of access.

Unless otherwise stated, subscription fees are non-refundable except where required by applicable law.


7. AI-Generated Content

NKaura uses artificial intelligence to generate summaries, reports, analyses, and recommendations.

You acknowledge that:

  • AI-generated content is provided for informational purposes only.
  • Reports may contain inaccuracies, omissions, or outdated information.
  • AI outputs should not be treated as legal, regulatory, medical, financial, or professional advice.
  • Users are responsible for independently verifying information before making business decisions.

8. Data Sources

NKaura may aggregate or analyze information from publicly available sources, regulatory databases, licensed datasets, and user-provided information.

We do not guarantee the completeness, accuracy, availability, or timeliness of third-party data.


9. User Content

If you upload or submit information to NKaura, you represent that you have the necessary rights to do so.

You retain ownership of your submitted content, but you grant Kraans Health Private Limited a limited, non-exclusive license to use, process, and display such content solely for providing and improving the Services.


10. Confidentiality

We take reasonable measures to protect user information. However, users should avoid uploading confidential or proprietary information unless appropriate agreements are in place.


11. Service Availability

We strive to provide uninterrupted access but do not guarantee that the Services will always be available or error-free.

Maintenance, upgrades, technical issues, or events beyond our control may result in temporary interruptions.


12. Limitation of Liability

To the fullest extent permitted by applicable law, Kraans Health Private Limited shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the Services.

Our total liability for any claim relating to the Services shall not exceed the amount you paid to us for the Services during the twelve (12) months preceding the claim.


13. Indemnification

You agree to indemnify and hold harmless Kraans Health Private Limited, its directors, officers, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the Services.
  • Your violation of these Terms.
  • Your infringement of any third-party rights.

14. Suspension and Termination

We reserve the right to suspend or terminate your account without prior notice if you:

  • Breach these Terms.
  • Engage in fraudulent or illegal activities.
  • Compromise platform security.
  • Misuse our Services.

Termination does not relieve you of any payment obligations incurred before termination.


15. Third-Party Services

The Services may integrate with or link to third-party platforms, payment providers, or external websites.

We are not responsible for the availability, content, or practices of third-party services.


16. Privacy

Your use of NKaura is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.


17. Changes to the Terms

We may modify these Terms from time to time. Updated versions will be posted on our website with a revised effective date.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.


18. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts located in Pune, Maharashtra, India, unless otherwise required by applicable law.


19. Contact Information

If you have questions about these Terms, please contact:

Kraans Health Private LimitedEmail: info@kraanshealth.comWebsite: www.nkaura.com

Disclaimer

NKaura is a business intelligence and decision-support platform. Information, analytics, and AI-generated outputs are intended to assist users and should not be relied upon as the sole basis for legal, regulatory, financial, medical, or commercial decisions. Users are responsible for independently verifying all information before acting upon it.