Privacy Policy
How NKaura and Kraans Health collect, protect, and manage your data.
Welcome to NKaura, a pharmaceutical market intelligence platform owned and operated by Kraans Health Private Limited ("Kraans Health," "NKaura," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
By accessing or using NKaura, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
A. Information You Provide
We may collect information that you voluntarily provide, including:
- Full name
- Company or organization
- Job title
- Email address
- Phone number
- Country
- Billing information
- Account credentials
- Customer support communications
- Feedback and survey responses
B. Information Collected Automatically
When you use our platform, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Usage statistics
- Pages visited
- Search queries
- Session duration
- Cookies and similar technologies
- Referring website
C. Business Information
When users perform searches, NKaura may process business-related information such as:
- Pharmaceutical product registrations
- Regulatory authority information
- Marketing authorization data
- Manufacturer information
- Market intelligence data
- Licensing information
- Publicly available regulatory information
This information is used solely to generate analytical reports and insights.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to NKaura services
- Generate AI-powered market intelligence reports
- Improve platform performance
- Personalize user experience
- Respond to customer support requests
- Process subscriptions and payments
- Detect fraud and unauthorized access
- Maintain platform security
- Comply with legal obligations
- Communicate product updates and service notifications
3. AI-Generated Reports
NKaura uses artificial intelligence to generate analytical reports based on available data sources and user queries.
AI-generated reports:
- Are intended to support business decision-making.
- Should not be considered legal, regulatory, financial, or medical advice.
- May contain limitations depending on available data.
- Should be independently verified before critical business decisions are made.
4. Cookies
We use cookies and similar technologies to:
- Maintain secure login sessions
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Measure platform performance
You can disable cookies through your browser settings; however, some features may not function properly.
5. Sharing of Information
We may share information with:
- Payment processing providers
- Cloud hosting providers
- Analytics providers
- Customer support service providers
- Legal authorities when required by applicable law
- Professional advisors assisting our business operations
All third-party providers are expected to protect your information appropriately.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially reasonable security measures, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, we will securely delete or anonymize it where appropriate.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request deletion of your data
- Withdraw consent where applicable
- Request a copy of your personal data
- Close your account
Requests will be handled in accordance with applicable privacy laws.
9. International Data Transfers
Your information may be processed or stored in jurisdictions outside your country of residence. Where applicable, we take reasonable steps to protect personal information during such transfers in accordance with relevant legal requirements.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party services they visit.
11. Children's Privacy
NKaura is intended for business and professional users and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of NKaura after such changes constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Disclaimer
NKaura is a business intelligence and analytics platform. While we aim to provide accurate, timely, and useful information, we do not guarantee the completeness, accuracy, or suitability of any data or AI-generated insight for a particular purpose. Users are responsible for independently verifying information before making commercial, regulatory, legal, or strategic decisions.